W4 SERVICE DESK

Welcome!

Do you need support at a specific point? Just take a look at our W4 

Academy - maybe your question will already be answered.


You can choose from the options provided below an simply submit request to our W4 Service Desk


Please be informed that we use the HubSpot Service Hub to process your request. With your request, a ticket is creat​ed in the system for

processing. In order for you to track the status of the ticket and receive our response directly to your inbox, we need your email address. This

information is stored in the system so that we can also assign your future requests to you. If you do not want your email address to be stored, you 

can object to this at any time and we will delete it. 

General Request​

  • Content
  • Graphic
  • Issue with the user account
  • Support with a campaign
  • IT Support
  • New Functions
  • System Issue
  • Privacy

Hubspot Request​

  • CRM
  • Content Management System
  • Marketing Hub
  • Sales Hub
  • Service Hub
  • Operations Hub
  • Interface
  • Themes

Ticket Creation and Sending

Submit
Privacy Policy

You can also send us an E-mail

Email: customer-care@w-4.com

Phone (Switzerland): +41 (0)44 562 49 82

Phone (Germany): +49 (0)351 897 339 510